Who We Are
Elovate Me is a personal development coaching business operated by Shelley Cooke. Our website is located at elovateme.com. You can contact us at shelley@elovateme.com.
What Information We Collect
We collect information you provide directly to us, including:
- Your name and email address when you subscribe to our email list or download a free resource
- Your name, email address, and payment information when you purchase a program or coaching service
- Any information you share with us directly via email or other communication
We also automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and time spent on pages through Google Analytics.
How We Use Your Information
We use the information we collect to:
- Deliver the programs, services, and resources you have purchased or requested
- Send you emails you have opted into, including free resources, program information, and updates about Elovate Me
- Process payments securely through our payment processor, ThriveCart
- Improve our website and services based on how visitors use them
- Respond to your questions and communicate with you
Email Marketing
When you subscribe to our email list, your information is stored and managed through ConvertKit (now Kit). You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email we send. We do not sell, rent, or share your email address with third parties for their marketing purposes.
Payment Processing
All payments are processed securely through ThriveCart. We do not store your credit card or payment information on our servers. Please review ThriveCart's privacy policy for information on how they handle your payment data.
Cookies
Our website uses cookies to understand how visitors use our site and to improve your experience. Google Analytics places cookies on your device to collect anonymous usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-Out browser extension. See our Cookie Policy for more details.
Third Party Services
We use the following third party services that may collect or process your data:
- Google Analytics — website traffic analysis
- ConvertKit (Kit) — email marketing and list management
- ThriveCart — payment processing and course delivery
- Vimeo — video hosting
- Hostinger — website hosting
Your Rights
You have the right to access, correct, or delete your personal information at any time. To make a request, please contact us at shelley@elovateme.com. You may also unsubscribe from our email list at any time using the link in any email we send.
Children's Privacy
Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us at shelley@elovateme.com.