Agreement to Terms
By accessing or using the Elovate Me website at elovateme.com and purchasing any programs or services offered by Elovate Me, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website or services.
About Elovate Me
Elovate Me is a personal development coaching business operated by Shelley Cooke. We offer group coaching programs, digital products, and educational content centered around the Soundtrack Method, a proprietary approach to identity transformation and state management through intentional music curation.
Not a Medical or Mental Health Service
Elovate Me and the Soundtrack Method are personal development tools designed for growth, goal-setting, and intentional living. They are not therapy, counseling, mental health treatment, or medical advice. Shelley Cooke is a coach, not a licensed therapist, psychologist, or medical professional.
If you are experiencing a mental health crisis, trauma, addiction, or any condition requiring clinical support, please seek care from a qualified licensed professional.
Program Enrollment and Payment
By enrolling in any Elovate Me program, you agree to pay the applicable fees in full or according to the payment plan selected at checkout. All payments are processed through ThriveCart. Please review the specific program terms and refund policy provided at the time of purchase.
Refund Policy
Refund terms vary by program and are outlined at the time of purchase. For The Remix group coaching program, participants may request a full refund within 24 hours after the conclusion of Session 1. No refunds will be issued after that window has passed. Please review the Coaching Participant Agreement for full details.
Intellectual Property
All content on this website and within our programs, including but not limited to the Soundtrack Method framework, written content, videos, audio, graphics, and course materials, is the intellectual property of Shelley Cooke and Elovate Me. You may not reproduce, distribute, resell, or use any content for commercial purposes without express written permission.
Disclaimer of Warranties
Elovate Me makes no guarantees regarding specific outcomes, results, or transformations from participation in any program or use of any content. Individual results will vary based on each person's engagement, effort, and personal circumstances.
Our website and content are provided on an "as is" basis without warranties of any kind, either express or implied.
Limitation of Liability
To the fullest extent permitted by law, Shelley Cooke and Elovate Me shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, programs, or services.
User Conduct
When participating in any Elovate Me program or community, you agree to treat all participants and staff with respect and courtesy. We reserve the right to remove any participant from a program without refund if their conduct is disruptive, disrespectful, or harmful to other participants or staff.
Changes to These Terms
We reserve the right to update these Terms of Use at any time. Changes will be posted on this page with an updated date. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.
Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.
Contact Us
If you have any questions about these Terms of Use, please contact us at shelley@elovateme.com.